04 Oct 2023 Observation Deck Release 3.4 Update

We are delighted to unveil the latest version of Observation Deck, offering a range of new features, enhancements, and maintenance tasks designed to enhance the overall user experience.

This update brings you greater data insight accessibility, the seamless integration of the platform with the latest state-of-the-art technologies, as well as the introduction of features to track content usage and user experience.

In addition to these new features, we’ve also implemented some improvements to the framework, such as refinements to the user interface and upgrades to key system components, all aimed at making the platform more user-friendly and intuitive whilst boosting functionality and performance.

Finally, we’ve carried out several maintenance tasks to ensure that Observation Deck remains stable, secure, and reliable, like bug fixes and security updates to keep your data safe.

All of this is outlined in more detail in the following sections:

• New features:
  • Multiple landing pages
  • Landing page charts
  • ChatGPT-powered chatbot
  • Usage tracking system
• Enhancements
• Maintenance

The update is optimised for large screens, tablets, and desktop devices.

New Features

In this section we’ll explore all the new functionalities added to Observation Deck in release 3.4.

Multiple Landing Pages

Description

In this update, we have introduced the flexibility to create an unlimited number of landing pages, navigable through effortless screen-swiping or arrow clicks.

Key Benefits

Each landing page is fully customisable via the administration panel, so now you can craft as many purpose-specific landing pages as you want.

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Landing Page Charts

Description

With release 3.4, you can now integrate charts directly into your landing page tiles. You can choose from Observation Deck custom charts or Power BI embedded charts in sync with the Observation Deck theme. What´s more, chart dimensions are fully adjustable.

Key Benefits

You can now configure much more compelling and visually appealing landing pages, combining new chart options with existing titles, descriptions, and KPIs.

You can also combine diverse data from different areas on the same screen, gaining a consolidated view of data across various departments of your business, such as HR, Finance, and Sales.

ChatGPT-Powered Chatbot

Description

In this new release, we have added the ability for you to harness the power of a fully integrated ChatGPT-powered chatbot, offering the same range of functionalities as the OpenAI platform.

Key Benefits

The chatbot not only adds an interactive element to the platform but also delivers the robust and versatile capabilities of ChatGPT, guaranteeing smooth user engagement.

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Usage Tracking System

Description

You can now enable the User Interaction Monitoring feature to effortlessly capture and record user actions within the Observation Deck platform. This powerful tool tracks user interactions during sessions, encompassing navigation, filtering, and dashboard activities, providing valuable insights into user behaviour and preferences.

Key Benefits

• Enhanced user insights: Gain a deeper understanding of user behaviour for informed decisions and optimisations.
• Streamlined user experience: Identify and address pain points to deliver a fluid, compelling experience.
• Prioritised development: Focus on meaningful improvements by analysing user interactions.
• Customised reports: Tailor reports for administrators and developers, facilitating targeted actions.
• Data security and compliance: Safeguard user data and ensure compliance, fostering trust.
• Proactive user engagement: Involve users proactively by leveraging data-driven insights for greater satisfaction.

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Enhancements

As you can see below, we have made some significant improvements to the tool:

• Redesigned menu.
• Drill-down visual indicators.
• PC experience optimisation.
• Loading spinner for charts and dashboards.

Maintenance

These are the maintenance tasks we carried out to bolster performance and efficiency:

• Administration panel fixes.
• Dashboard loading time optimisation.
• User permission fixes.
• Error handling for Graph API data retrieval.

Conclusion

Now let´s highlight the business benefits to be gained from this new Observation Deck release:

• Maximise your Power BI investment by effortlessly generating landing page KPIs and visualisations, coupled with straightforward navigation to specific landing pages.
• Monitor BI adoption and usage in your organisation.
• Unleash the full potential of AI with OpenAI integration.

If you’re interested in learning more about Observation Deck and its practical applications, check out the solution on our website, and don´t hesitate and book a demo so that we can showcase the full capabilities of Observation Deck to you and your organisation!