Our Social Listening Advanced Analytics Pill helps you to monitor your social networks and conversations. This enables you to:

• Understand your customers’ social media behaviour, and their feelings about your brand and services.
• Compare your social footprint with that of your competitors.
• Empower your marketing team to quantify social marketing activities, and base campaigns on rapidly-changing customer feelings.
• Fine-tune and optimise your marketing direction and strategy based on facts and ROI.
• Engage in relevant, timely conversations about your brand and offerings.

With our Social Listening solution, you will get:

• Main Dashboard: A detailed dashboard with analysis of social reviews and comments; showing social impact, sentiment analysis, geographical spread, influential users, and the evolution of topics discussed.
• Live Dashboard: A live dashboard with your social media feeds.

Our Advanced Analytics team will help you setup the solution environment, including the installation and configuration of tools. We will also provide training, technical documentation, and a user guide.